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Unlimited Jetpack
lilgrant22
Member

I am a college student forced home due to Covid-19. There are no internet providers in my area and online classes will have to be done with my jetpack. At least 10gb/week will be used. I know the policy is that (even on an unlimited plan) after 15gb the speed will be throttled severely. Will this policy be waived due to the pandemic or am I just out of luck?

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Re: Unlimited Jetpack
Tigerstep
Sr. Member

Considering Verizon's partners are being sent home without pay for 2 weeks if they have a fever, they don't care about doing the right thing.

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Re: Unlimited Jetpack
vzw_customer_support
Customer Support

lilgrant22, we completely understand the importance of having reliable data especially during these trying times. We will be more than happy to review your options together today. Please review your Private Message that I sent you for further assistance.

 

KevinM_VZW

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