I was interested to find this community and see all the complaints of degrading services and coverage. These all mirror what I and others are experiencing in our area. I have been a customer and advocate for Verizon for over 13 years, but it has degraded to a point where it is nearly unusable. I have received all the non support as others through many interactions and hours of frustration with customer service.
It appears the only option is to change service providers.
Service you can rely on is a must. We want to make sure you can always count on our network. What issues are you having when using our service in your area? What are the zip code and nearest cross streets there? -Andrew