Upgrade Device page down

[olson2334]

It has been down at least all day today.  I have let folks know at Verizon but still not up.  I would like to do some research on my line.  I know that i can go into the store or call but want to research on my own.   

When will it be back up? 

[floresfamily781]

I'm having the same problem, and have been for months now. In fact, most of the account features I had access to in the past are no longer accessible. At this point I can't even view the devices on our business plan.