So my family switched to verizon edge almost a year ago. We did this so we can switch phones when we would like. The way it was setup was quite confusing. We were told if we chose an iPhone 6 that it would be $27.05 per month for 24 months. We were told since we have 4 lines that we would get $25 off of that $27.05 for 24 months. This of course would make it $2.05 per month for 24 months. 4 lines of the same phone would just add $8.20 to our regular bill each month. Also $2.05 per month for 24 months would make the phone total $49.20. With that being said we want to switch to the iPhone 6S. Since its only been about a year out of the two years for the plan we have payed about $24.60 off for each phone. We want to pay the other $24.60 off so we will be eligible to switch to the iPhone 6S and continue the same $25 off each month thing. Yet when I go only to pay off the rest of the bill it shows we have payed half of the total retail price of the iPhone 6 which I believe was $699. It doesn't show the $25 off thing even though that's what we have been paying for and why it shows we have reached half of each payment. So instead of paying the other half ($24.60) it wants half of the retail price of the iPhone 6 ($350). Why doesn't it count the $25 off per month when I go to pay it. I went into verizon and was told I need to pay the $350 for each phone. The reason being is even if I don't upgrade right now in 1 more year that price wouldn't be the $350 I would have payed $49.20 for each phone and they would be payed off. Why can't I do this now? I've tried to explain it the best way I can. I would love some help ASAP. My family and I are leaving for vacation right before we would being getting the iPhone 6S and we would love to half them for our trip.
mahoward, my apologies for any confusion regarding the Device Payment Program (DPP) (formerly known as Edge). Allow me to clarify things further. The $25.00 discount is actually not applied to the balance of the DPP balance of the phone. It's applied to the monthly access line. It reduces the $40.00 line access fee to $15.00 per month. The monthly installment remains the same monthly. Please let me know if that helps clarify further. Thanks!
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