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Zaynobia28
Member

I am eligible for an early upgrade if I pay 64$. What I am wondering is. If I upgrade early. Do I still have to pay this phones remaining balance ? Or can I just get the 11pro by paying the 64$ and my bill be 120$ a month. Something like that lol 

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Re: Upgrade
vzw_customer_support
Customer Support

Those are excellent questions, Zaynobia28. Allow me to answer them all for you. We understand that you are eligible for an early upgrade if I pay $64.

 

Do I still have to pay this phones remaining balance?

If you upgrade early you do not have to pay the balance of your current phone, but you will be required to send that phone to us in good working condition and free of any physical or water damage. Please visit this link (https://www.verizonwireless.com/support/annual-upgrade-program-for-iphone-faqs/) and review number 2 to confirm the above information.

 

Can I just get the 11 Pro by paying the $64 and my bill be $120 a month?

You must pay the $64 and return your current phone if that amount makes your current balance 50% of your current Device Payment Agreement. Your monthly payment will increase based on the monthly payment with your new Device Payment Agreement and this can vary based on the exact iPhone 11 Pro model (https://www.verizonwireless.com/smartphones/apple-iphone-11-pro/?sku=sku3640416) that you upgrade to (64GB, 256GB, 512GB).

 

Does this information answer your questions fully?

 

AntonioC_VZW

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