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Upgraded Can't Make or Receive calls
CSJJLane
Member

Just got new GP 6 Pro went through the process of updating and carrying over everything from my GP 3 XL. Can't make or receive calls on new phone. What do I do?

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Re: Upgraded Can't Make or Receive calls
mama23dogs
Sr. Leader

You moved data over, but did you activate the new SIM card or ESIM in the device? Does your old phone still function as a phone with calls and text?

 

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Re: Upgraded Can't Make or Receive calls
vzw_customer_support
Customer Support

Let's get the new device active for you, we want you to start enjoying it as soon as possible! Please send us a Private Note. 

*Gen

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