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Upgrading from a flip phone to another flip phone
MPSBAZ
Member

Hello. Does anyone know how to upgrade from a flip phone (Samsung Convoy 4 that worked perfectly fine until I changed the phone number 2 days ago and Verizon bricked it because it was 3G but never mentioned that when I was changing the number) to another flip phone (a Kyocera that is 4G)? When I use the upgrade option it takes me to Smartphones only and doesn't give me anyway to get to basic flip phones. My 70 year old dad does not want or need a smartphone. 

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Re: Upgrading from a flip phone to another flip phone
vzw_customer_support
Customer Support

Sorry to hear about the issues with upgrading to a basic phone, MPSBAZ. I definitely want to make sure that the process of upgrading is quick and easy for you. I totally understand that a smartphone isn't appropriate for your dad. You can see all of our basic phones here including our Kyocera offerings here: https://www.verizon.com/basic-phones/ 

Just select the phone and then either the option to pay full retail up front or with a device payment agreement. Does this help out? 

RyanM_VZW

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