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Upgrading phone
Insunaji
Member

My wife and I are wanting to upgrade phones, my phone is eligible for an upgrade (brought when signing up) but my wife's phone is half paid off through Verizon.

So my question is are we able to turn her phone in and upgrade? Or would we have to buy a new phone and continue making payments on the old phone as well? Or what would our options be?

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Re: Upgrading phone
vzw_customer_support
Customer Support

I definitely want to make sure that you know your upgrade options for your wife, Insunaji. I'm happy to shed some light on this. We do have the Verizon Annual Upgrade program for select Samsung phones and Apple iPhones. Here's more about the iPhone program: http://spr.ly/6602G4VyA Here's more about the Samsung program: http://spr.ly/6603G4Vy7 You'll want to select the link from #1 (in either of those articles if she has a qualifying Samsung phone or Apple iPhone) where you are able to check your eligibility for upgrading. If her phone does qualify for an early upgrade with trade-in, it will need to be fully operational without any damage. Does this clarify? 

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