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Used to be able to use hotspot, was told it was an error I was able to use it for 5 years and shut it off.
atf34b
Member
‎06-07-2021 11:58 AM

I was able to use hotspot for the whole time I was with verizon and one day it said I needed a subscription, I asked customer service and they said it was an error I was ever able to use it and now I have to pay 10$ more a month if I want it. I already pay almost 150$ a month for just one person. What kind of scam is this?

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Correct Answer!
Re: Used to be able to use hotspot, was told it was an error I was able to use it for
vzw_customer_support
Customer Support
‎06-09-2021 12:11 PM

atf34b- 

It is never our intention to make you feel that way. Please send us a Private Note to further assist with your account concerns.

 

 

-CarmenT_VZW

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