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Verizon App Not Working
Deb417
Member

I can’t get the app to open at all - just endless prompts to Restart.

Using iPhone 11 with iOS 13.6. All other apps working just fine. Have uninstalled/reinstalled, rebooted phone several times with no luck. Problem occurs both on and off Wi-Fi. Not an account pro, as I can log into the website with no issues. 

Very frustrating!

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Re: Verizon App Not Working
vzw_customer_support
Customer Support

Hello Deb417, thank you for taking the time to report this. We know the importance of being able to use the My Verizon app, and we'd love to help. Please send us a private message to better assist. 

 

UbaldoJ_VZW
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