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Verizon Careers

I signed up for alerts on the Verizon Careers page, but the alerts I receive are not for the job  I created the alerts for. Their is a specific page about remote Customer Service positions, but when you click the link to view them, their aren't any customer service positions or remote positions listed at all, only commercial sales positions which are not remote.
Doing a search for remote positions on the careers page does not work either. I understand there may be a high demand for these jobs, but I would rather see it just telling me there are no remote positions available if that is the case than to have it post all of these unrelated jobs.
Is there any way to talk to an actual person about a remote job? I worked for a call center for 2 1/2 years remotely, so I have a great deal of experience at this.