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Have a phone you love? Get up to $500 when you bring your phone.
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Verizon Customer for 17 years Worst service EVER

I currently have over 14 hours on line trying to resolve my bill I thought I would add a simle Palm at Christmas so I ordered one. It came and would not work the phone number was deleted at Verizon only course was to send another phone so now I have 2 new lines added to my bill and 2 new reconnect fees and I still dont have a phone the other shows up and they cant make it work so they tell me to go to the store I drive to the verizon store they give me a phone now I have 3 new numbers added to my bill. Get home phine dont work I call tech he says they need to move to anoher number to fix the problem and now I have 4 new numbers added to my bill and I have some charges I dont understand instead of the normal 150 dollars my bill is now $570 as I am paying for multiple phones too. (the phone dont work with shoot) it cant get a signal most time. Battery only last 15 minutes if your surfing. I have multiple calls but every call my bill gets bigger. F VERIZON garbage

Re: Verizon Customer for 17 years Worst service EVER
Customer Support

Hi there, Randy-antiverizon. We appreciate your longtime loyalty, so I'm troubled to learn about your experience. I'd like to take a look at your bill to see what's happening and find a solution. Check your private messages for details.


Re: Verizon Customer for 17 years Worst service EVER
Sr. Member

Why did you keep going? You have 14 days to decide if equipment isn't for you.