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Verizon Edge phone return question
gnseymour01
Member

I need 2 return boxes for a trade in. How do I get them?

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Re: Verizon Edge phone return question
vzw_customer_support
Customer Support

Gnseymour01, we want to ensure you are able to return your devices. Are you returning devices for a trade-in submission or returning new phones you recently purchased? - Michelle 

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Re: Verizon Edge phone return question
vzw_customer_support
Customer Support

gnseymour01, if you need any shipping materials for your trade ins, you may visit our website to have some sent out:  https://www.verizon.com/support/trade-in-program-faqs/ (See #8 under trading in your device) Make sure you get two separate trade in boxes for each device to ensure you receive your trade in credits correctly. 

 

ChrsitineK_VZW

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