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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon Gift Card Auto Pay
Hunters-Laptop

I just added 2 Verizon gift cards ($500.00 each) to my cellular account and one ($500) to my FIOS account. It would not let me add any more. I use auto pay from my bank account usually and get a discount for doing so. I set the default payment method to the gift card. 

My questions:

1. Will it automatically deduct the balance from my gift cards using auto pay or do I have to manually pay the balance before the auto pay does it?

2. Will I lose my auto pay discount using this method on either cellular or FIOS? (amounts to $40 dollars a month so significant savings over time)

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Re: Verizon Gift Card Auto Pay
vzw_customer_support
Customer Support

We would be happy to assist you with your auto-pay inquiries. To confirm, were you able to update the auto pay method to the gift card, or was this applied as a one-time payment?

*Ellisandra

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Re: Verizon Gift Card Auto Pay
Hunters-Laptop

I was able to add 2 cards to the auto-pay but I manually made a payment. I'm afraid to let it sit to see if it will automatically deduct the payment from the gift card. 

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Re: Verizon Gift Card Auto Pay
vzw_customer_support
Customer Support

Hello, Hunter! We understand that you are attempting to set up your AutoPay. We are here to help and answer any question that you have. Please send us a Private Message for immediate assistance. We're looking forward to working with you!

 

*Kay

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