Anyone who wants to read, but obviously nothing will make a difference because big business doesn't care about a 2 phone account like me.
I have made 3 calls, and wasted 30 min CHATTING with someone with 0 results.
Wife and I had 4 phones on an account for about 13 months maybe. We are getting a divorce, I am court ordered to not communicate with her. I split mine and my sons phone off the account that was always in her name. I have my own account which is always in good standings.
My wife on the other hand, did not pay her bill, you disconnected her, I'm assuming she has a new phone because I've seen court records with her sending from an iphone which she never had. She has a payment due, but Verizon sends me a message trying to contact Denise 1-3 times a day. I get an email trying to contact her through MY email.
I can't talk to her, VERIZON won't talk to me because I'm not Denise. She lives at the same address. I have asked to have MY phone # not associated with her account and to have MY email removed but YOU VERIZON will not do it because I'm not her. So instead, you harass a a good customer daily.
I'm sure know one cares, but I am sick of this and the 0 help from any of you so unless this gets fixed by my next cycle, I am moving to anyone else so that I can block everything Verizon and not get harassed anymore
Thanks for reaching out, I am sorry for the issue that you are having. I can imagine this has been frustrating for you. I have sent you a private message to continue, thanks.