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Verizon Home Device Protection added without my permission!
smbruner
Member

Somehow Verizon decided to start charging me $25 per month for "Verizon Home Device Protection"."

$100 has been charged before I noticed this additional charge. 

I'm not happy! 

I don't know why Verizon would all of a sudden start charging me for something I never wanted.

Has anyone else had this issue?

Tags (1)
Re: Verizon Home Device Protection added without my permission!
EchoVtg94
Member

Was coming here to check out the same exact thing.  It happened to us after telling an Asurian rep "that sounds interesting, will talk to the husband" about a 30 day trial.  Apparently he took that as a YES, and signed us up without asking.  I had no idea this would affect our Verizon account, and want it off.  

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Re: Verizon Home Device Protection added without my permission!
vzw_customer_support
Customer Support

This is very concerning to hear, we need to look into this further right away. Please send a Private note. 

*Gen

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