Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon Line Transfer Online DOES NOT WORK



I am trying to complete a line service transfer. I have already received approval from the account holder for the number to be added to my existing Verizon Account; however, I keep getting an error message saying Verizon can't connect me to the server and try again later. I tried again later and still getting the same message. I tried chatting with a support agent, and they could not help and told me to call the Transfer Service Line. I was unable to speak with a live agent due to offices being closed but it is 8:30pm and they aren't supposed to be closed until 9pm. 

Please help.

Re: Verizon Line Transfer Online DOES NOT WORK
Customer Support

Hi! Thank you for reaching out the Social Media Team. It will be my pleasure to assist you today, you can send me a private note, so we can check on this, however we would probably need to contact the Transfer Service Line support when they are available tomorrow morning.