So my wife went in the store to buy a Verizon Gift Card To pay our bill but she goofed and bought Some Verizon Refill cards we have an active account is there a way to pay my bill using these cards or what please help
Thank you for bringing this to our attention. We are here to help. Replenishment cards can only be used for prepaid accounts. As long as the back is not scratched off, you can return the cards where they were purchased. However, if you have a prepaid account, you can use the following steps to make your payment:
To replenish a prepaid account using a refill PIN card
If you have a post paid account, here are the ways to make a payment:
We understand the desire you have to return the refill cards purchased, and we want to ensure a solid resolution is provided to you. The only way to have this purchase refunded is by returning the items to the store you visited. We apologize for any inconvenience this causes. Do you know anyone with a Verizon Prepaid phone?
Fred Meyer is owned by the Kroger brand and will not give you a refund for the cards even if you haven't scratched off the back. I too had this problem and have a repaid account with a $200 balance i can't use. Verizon will NOT help you and will gladly KEEP you funds!!!! This is a more common than you think and the prepaid cards are sold with all types of other gift cards. I am counting down the days to pay off the phone on my account and switch to another carrier. Sorry for your loss $$