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Verizon Technical Issues prevented me from paying my bill on time.
BRAVEHEART60126

Tried at least 10 times yesterday(due date). Each time, a message displayed stating technical issues, please try later. Finally able to pay bill AFTER midnight, now my account states I will be charged a late fee on my next bill! The nerve! They should provide me a credit for wasting my time and insinuating it was my fault. Beware these scammers,

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Re: Verizon Technical Issues prevented me from paying my bill on time.
vzw_customer_support
Customer Support

We're sorry to hear that you were having trouble with our website. For future reference, we offer alternative means to process a payment. In the future, you can also pay your bill online on the My Verizon application, or through our automated system by dialing #PMT (#768). EstevanC_VZW

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