Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Verizon Tones App
EAGLEGLOBEANCHOR1

I have a Moto G7 Power.  The verizon tones app is not working properly.  When I want to listen to a preview of a tone, it does not play.  Why is this happening?  Does Verizon have a problem with the app?

0 Likes
Re: Verizon Tones App
vzw_customer_support
Customer Support

Hello, EAGLEGLOBEANCHOR1. We are sorry to see your Verizon Tones app is not working properly. Have you tried any steps to get this app fixed yourself? Is the app up to date? 

 

You can try clearing the app cache by following these steps: https://www.verizonwireless.com/support/knowledge-base-224118/

 

AnnaG_VZW

0 Likes