Hi all! Can someone tell me how to undo Mark as Used on an amazon.com Verizon Up Rewards gift card? I was shopping on Amazon.com, entered the code, and Marked as Used before the order processed. The code wasn't recognized and now I can't even retry because the reward is now marked as Used. How do I get my reward back so I can use it? Thanks in advance for any help!
We want you to enjoy using your earned reward. However, once a reward is marked as used, it can't be undone. Here is a Verizon Up FAQ link with answers about using a card after it's been marked as used: https://vz.to/2jRR7sO (see question 3 under the Using Rewards section). For issues with Verizon Up rewards please contact our Verizon Up customer service team at