Verizon Up Use Now Will Not Work

[DXP1992]

I have chose the $3 gift card for back to back months now and they both are giving me this same error message:

Unable to process your request. Please try again later. (8N)

I have been unable to get around it for both my October and November reward.

Any help appreciated! Thank you!

[vzw_customer_support]

We definitely want to make sure that you don't miss out on any Verizon Up rewards! We're sorry to hear that you're having some trouble redeeming your gift cards. In this case, we'd recommend reaching out to the Verizon Up team to ensure that they're able to help find out what's going on.

You can reach the Verizon Up team by calling 866-895-5579 Monday - Friday from 8:00 AM - 8:00 PM, and Saturday - Sunday from 8:00 AM - 6:00 PM Eastern Time. Let us know if this helps, please!

LauraF_VZW