I have been trying to collect my March Verizon Up reward for a week. It just spins after I select a reward. I get to the option to select finger print which I setup before. If I agree to do it, nothing happens. If I do "Not Now" it just starts spinning and does nothing else.
I cleared cache. I tried on different days. I tried on another phone. I uninstalled updates and reinstall. Nothing worked.
Contact Us doesnt work either.
We know how important it is to make sure you are able to claim your rewards, we'll be glad to help out. When was the last time you were able to access your rewards? Is your account currently up to date?