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Verizon Visa card - not a Gift Card as promised... hmmm

We purchased two new iPhone 12 phones are were "promised" during the sales pitch that Verizon would give us $350 as a pre-loaded debit card to use how ever we wanted... turns out, Verizon sent us two fancy Visa Signature cards instead which how benefits that we did not want or need... 


Has anyone else been mislead by Verizon on this topic or have other examples of deceptive promotions?   


I've called Verizon several times to ask about this topic and no one seems to remember the June 2021 Promotion we signed up for... funny, we have all the details in printed material... from Verizon.