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Get it fast with In-store & curbside pickup or same day delivery.
Shop online or through the My Verizon app and get your orders fast.
In-Store or Curbside Pickup: (excludes prepaid)
Same-day delivery:
- Orders must be placed before 5 PM, Mon – Sat, and Sun before 2 PM (excluding holidays) for same day pickup.
- We’ll email you when your order is ready for pickup. Your order will be held for 3 days from the time it's placed.
- Please bring photo ID and credit/debit card only if used as payment.
- In-Store Pickup is available across the U.S. at participating Verizon Wireless stores.
- Curbside Pickup available at select stores.
Same-day delivery:
- Same-day delivery is available in select areas.
- If same-day delivery is available for your order, you’ll be able to choose that option at checkout.
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Verizon Website Down
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The website has been down all day. I am trying to upgrade my phone. When will the site be back up?
Correct Answer!
Re: Verizon Website Down
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Hi WestChandler,
We always want upgrading to be an exciting purchase and we're sorry to hear you experienced trouble. We have not had any technical issues with our site lately. Are you still experiencing the same problem? If so, what specific page is not working for you?
MelissaP_VZW
Accessibility Resource Center
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