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Verizon Wireless web sit -- worst I've ever encountered
pfk93
Member

I've tried to use the Verizon web site to do three things:

1) Find out what the monthly cost would be to add a cellular iPad

2) Find out what monthly cost to add hot spot to my phone account

3) Saw something about consolidating Wireless & FIOS account to save $20 per month.

 

Unable to find answers to any question. Also, although there is a "Contact Us" option the only choices are Chat (where I could not get past the automated assistant) and "Call". What I wanted was email and get reply.

 

Makes me want to take my 7 lines and see what Sprint has to offer.

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Re: Verizon Wireless web sit -- worst I've ever encountered
Tigerstep
Sr. Member

Wouldn't wish Sprint on my worst enemy.

Connected devices are $10 for fixed data and $20 on unlimited.

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Re: Verizon Wireless web sit -- worst I've ever encountered
vzw_customer_support
Customer Support

pfk93, we'll be glad to answer any questions regarding cost details for adding an iPad and Hotspot device. Tigerstep is correct and would be $10 for single or shared plans. $20 for an iPad or Hotspot with an Unlimited Plan. Does this information provide clarity?

 

Please note we do not have email support available and we can always email you a price plan estimate per request. We recommend reaching out to us via Facebook or Twitter if you want a threaded conversation just like an email would be.

 

You reached out via a peer-to-peer platform and responses from us may not be immediate via our Verizon Community Forums. We appreciate your business and no need to consider other carriers.

 

 

AlanS_VZW

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