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Verizon bait and switched me.
shaunone1
Member

When I ask for what my monthly rate will be after I add a watch to my plan, I assume that verizon will stand by that rate. Unfortunately Verizon baited and switched me. They told me my plan would be 128.28 per month. Each month I get a different bill for $145, $153, total inconsistency. I call and complain and they confirm that it will be fixed 2 separate times. It doesn't get fixed. I wait on hold for hours on end only to have managers go line by line on my bill and then tell me that they cant honor the rate I was quoted. This is horrible business. I miss Cricket Wireless where i paid $50 per month with no headaches. I'm shocked that a company as large as Verizon treats customers this way. Numerous days and hours on hold with no resolve! I cant wait to switch. 

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