I'm having serious issues with my account, which is now on collections due to mistakes (Confirmed and admitted) by Verizon Billing. It's now severely affecting my credit report, and will affect my business credit line with our bank lenders. I've been with Verizon for about 10 years. Please help....
Hello @andy.chew, we see how having an account in collections is a top concern. Your loyalty is of great importance to us and we want to help you as much as possible. Have you reached out to the collection agency?
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