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Verizon.com upgrade Your request could not be processed at this time.
Jim-WakeForest

When clicking on Upgrade for one of my phones I get "Your request could not be processed at this time. Please try again later.". I have tried several times during the day. Plese fix the website.

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Re: Verizon.com upgrade Your request could not be processed at this time.
Jim-WakeForest

Steven,

Have you tried to make sure the coding on your website does not require me to reset my browser?

View solution in original post

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Re: Verizon.com upgrade Your request could not be processed at this time.
vzw_customer_support
Customer Support

Jim-WakeForest, we are so sorry that our website would not allow you to upgrade your phone. We are here to help.

 

Typically, the issue you experienced is caused by a miscommunication between the browser and our website. Have you tried clearing the temporary files of your internet browser and clearing the cookies?

 

 - Steven

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Re: Verizon.com upgrade Your request could not be processed at this time.
Jim-WakeForest

Steven,

Have you tried to make sure the coding on your website does not require me to reset my browser?

View solution in original post

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