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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon customer Service

I just wanted to let everyone in the Verizon community know about the poor customer service I recently received from Verizon.

My April payment I accidentally typed $117, instead of $177.   For $60, that was less than 30 late, Verizon constantly send emails, and text threatened to shut off our service if we did not respond immediately.   It actually got to the point my husband could not make a phone call until we paid this bill.  Of course we paid the past due amount plus the current amount.
What I find so unacceptable is we have been customers for YEARS, and in these times to be threatened for $60 is appalling.