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Just a warning to everyone who has the same problem. Verizon never honors their promotion Ive been with them for years now and not once have they honored their promotion. I just got off the phone where I was told that because I listened to their rep and didn’t get the trade in ID I’m pretty much out the 700$ promo. This is the 3rd time they have done this to me and no matter what fake response they reply with under this post don’t ever believe a Verizon promo they will never honor it. If you don’t believe me just do a search and find the 100s of people with the same situation. You have been warned