Verizon financing

[modferrier]

I'm real sad at yall.. i just wanted to upgraded to the s20... even paid my 841 remaining balance so I could do it and I get hit with a down payment... yall aren't wrong but yall are mean

[Tigerstep]

Down payment requirements are typically a sign of bad credit and that isn't Verizon's fault.

[vzw_customer_support]

Hello, modferrier. It concerns us to hear you paid off your phone in order to upgrade and were required to set a down payment. A down payment is required at times based on things such as payment history and personal credit. Because of this, we are unable to remove this requirement. If you have any additional questions on your options to upgrade, please feel free to let us know.   DavidR_VZW