Verizon gift card invalid!

[priyank61]

I was emailed a gift card for verizon and when i use the 16 digit gift card and 8 digit pin to check the balance online, it says the card is invalid. Please help @vzw_customer_support 

[vzw_customer_support]

Hello, priyank61. We you to be enjoy using your Gift Card, and we know how important is to able to check the balance on it as well. We are going to send you a Private Note, to assist you further with this issue. *Cassie

[Simekoc]

I have the same problem and cannot get any help.

[vzw_customer_support]

Simekoc, we are sorry to hear about your experience. Allow us the opportunity to review. Are you able to call the available phone number located on the back of the gift card to check the gift card balance? 

-Sylvia