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Verizon not honoring Promotion
Ryanjh13
Member

After signing up for the 1 year of Disney+ and only receiving 6, I was told it was their error and they would send the next 6 at the end of the trial. Now they have no knowledge of not only their own promotion, but when I even started service with them to see IF I even qualified. Which I plainly do.

https://www.verizon.com › disneyplus

Disney Plus: First Year, On Us. | Verizon Unlimited & 5G Home Internet

 

 

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Re: Verizon not honoring Promotion
vzw_customer_support
Customer Support

Ryanjh13, we always want to make sure that you receive the full promotion you're eligible for. We're sad to learn that this did not happen. Let's figure this out. Can you please tell us what exact plan you have been on that had Disney+ for free for one year? Within that year, did you happen to change your plan at all? If so, what exact plan did you change it to? AliciaD_VZW

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