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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon sending me Promotional Messages after i OPT OUT
rjhceo
Member

Every few months Verizon sends me text messages about some promotion.  Then says "if you don't want them respond with X.  I respond wtih X.  Then they say "Thank you.  If you wish to restrict all future marketing text messages from VZW, reply 'Q'".  I always reply Q-- and then .... a few months later--I always get more SPAM from Verizon.

Anyone else have this issue?  I've called and complained, but they don't do anything.

If your Credit Card company did it, you can sue them--but don't know if you can sue VZW for this or not.

How is it they can do this, and not stop SPAMMING their own customers?

Anyone else have this issue?  Any idea how to stop it?

 

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Re: Verizon sending me Promotional Messages after i OPT OUT
vzw_customer_support
Customer Support

Rjhceo, Verizon Wireless strives to maintain the highest standards of ethical conduct in its marketing activities and is committed to complying with all federal and state legislation. For more information on our policies, you can click here:  https://www.verizon.com/legal/notices/do-not-call-policy/

 

You may also go to to verizonwireless.com > click Legal Notices link at the bottom of the VZ home page > click Do Not Call Policy. 

 

-Nicci

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