Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Verizon signal not acceptable, might be time for a carrier change.
jwwilson45
Member

We recently moved from Florida to Tennessee.  In Florida we never had issues with signal, sending, receiving calls or loading web pages.  Google maps worked like a charm.

Since moving to the Knoxville area we have noticed that our iPhones do not show 3G service and I don't think much I have ever seen a 4G signal.  Web pages don't load and Goggle maps won't load maps very fast.

Yes I have updated my phones.

We live near the intersection of Kingston Pike and Hwy 11.

 

 

 

 

0 Likes
Re: Verizon signal not acceptable, might be time for a carrier change.
Tigerstep
Sr. Member

Try going to settings, general, reset, reset network settings and see if that helps

0 Likes
Re: Verizon signal not acceptable, might be time for a carrier change.
vzw_customer_support
Customer Support

jwwilson45, This would be extremely troubling to me as well, and we will get to the bottom of this.  Can you please respond to the Private Note that I have sent you?

0 Likes