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Verizon survey
fotome
Member

I was sent an email to take a survey for Verizon.  I answered the initial question and then was told that they had all the surveys they needed.   I would not have told them as much as I did if I thought that I would be turned away because they were "full".  That is getting personal information under false pretenses and I don't appreciate that.  Has anyone else had this experience.  They even tantalize you with a $10 Amazon gift card.  Really low even for Verizon.  

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Re: Verizon survey
jav6
Leader

@fotome wrote:

I was sent an email to take a survey for Verizon.  I answered the initial question and then was told that they had all the surveys they needed.   I would not have told them as much as I did if I thought that I would be turned away because they were "full".  That is getting personal information under false pretenses and I don't appreciate that.  Has anyone else had this experience.  They even tantalize you with a $10 Amazon gift card.  Really low even for Verizon.  


Are you sure it wasn't a PHISHING email and not from Verizon?  What was the return email address domain?

...Just another VZW customer...trying to offer some assistance...
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Re: Verizon survey
Doggo
Novice

Verizon sends surveys when you call CS and it's via a text. You're describing a scam to get personal information.

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Re: Verizon survey
jav6
Leader

@Doggo ,

@fotome wrote:

"I was sent an email ..."

Just saying ...

...Just another VZW customer...trying to offer some assistance...
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Re: Verizon survey
vzw_customer_support
Customer Support

As a consumer myself, I know how important it is to ensure your account information is secure. Verizon does not send surveys in exchange for gift cards. The email you received was not sent by us. To ensure your account is secure, we highly suggest not to share personal information unless you contact us for assistance. If you provide sensitive information such as passwords, please update those to avoid any issues. I hope this information helps. 

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