I had two Verizon gift cards in amount of 500$ and 500$. I purchased iPhone for 1230$ and payed for it with two gift cards plus 230$ from my credit card. Days passed by and I was waiting for my iPhone and one day I have checked my credit card and I got refund in amount of 230$ from verizon. The order was cancelled. My both gift card balance got 0$ on it. I have tried to contact verizon and have spent over 10 hours on chat and call but got no help. I was told that there was an error in transaction and gift cards was refunded and balance will appear in one week. 5 weeks have passed and I am checking balance every single day and both gift cards show 0$. I visited verizon store, called all the numbers there is, chatted with multiple people from verizon and still I was not able to retrieve my 1000$ gift card balance. Can someone please help?
I have the same problem and did the exact same thing used it on an iPhone purchase, just hoping is true that they will refund back that money back to the gift cards. Have you solve your problem yet?
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