According to my UPS tracking number, my phone was received in Fort Worth, TX on October 4 but I am still getting threatening emails that I have not turned it in. I do not want to be charged for the old phone that I traded in. I see so many other people have issues and Verizon is not a reliable retailer as it is. Please help.
I know getting the text, and emails is annoying, and it does make you concerned. It is an automated system that does that till the device is processed in once the device is processed then they will email you that it has been processed. *Rhonda