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Verizon trade in
Richc804
Member

Hello.  I sent in my trade in device over a week ago and tracking shows it was received.   I used the label sent by Verizon.  I just received an email that it has not been received and time is running out.  

order number  is 

4385942

 

please help   

 

 

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Re: Verizon trade in
vzw_customer_support
Customer Support

Hello Richc804, we certainly understand your concern regarding the trade in. We are here to help if assistance is still needed.  Was this regarding a promotion for a new phone? Do you have a trade in submission ID?

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