Hello. I sent in my trade in device over a week ago and tracking shows it was received. I used the label sent by Verizon. I just received an email that it has not been received and time is running out.
order number is
Hello Richc804, we certainly understand your concern regarding the trade in. We are here to help if assistance is still needed. Was this regarding a promotion for a new phone? Do you have a trade in submission ID?