I received a Verizon up notification about a 25 dollar Amazon gift card but there's nothing about it on my account and the chat support agent had no idea about it. Kinda annoying honestly.
We certainly want to make sure you get all your rewards, Akaleikeiki! Our Verizon Up specialists will be able to confirm the rewards and how to redeem them. Please give them a call at 866-895-5579 Mon- Fri 8:00am to 8:00pm Eastern.-Nikki