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Verizon up notification
Akaleikeike
Member

I received a Verizon up notification about a 25 dollar Amazon gift card but there's nothing about it on my account and the chat support agent had no idea about it.  Kinda annoying honestly.

 

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Re: Verizon up notification
vzw_customer_support
Customer Support

We certainly want to make sure you get all your rewards, Akaleikeiki! Our Verizon Up specialists will be able to confirm the rewards and how to redeem them. Please give them a call at 866-895-5579 Mon- Fri 8:00am to 8:00pm Eastern.-Nikki

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Re: Verizon up notification
Akaleikeike
Member

Yeah that's next to impossible for me given that's when I'm usually at work and can't make phone calls because of the noise level but thank you

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Re: Verizon up notification
vzw_customer_support
Customer Support

Your time is important to us. WHat options t do you see when you open Verizon Up Rewards? 

-AL

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