Verizon up notification

[Akaleikeike]

I received a Verizon up notification about a 25 dollar Amazon gift card but there's nothing about it on my account and the chat support agent had no idea about it.  Kinda annoying honestly.

[vzw_customer_support]

We certainly want to make sure you get all your rewards, Akaleikeiki! Our Verizon Up specialists will be able to confirm the rewards and how to redeem them. Please give them a call at 866-895-5579 Mon- Fri 8:00am to 8:00pm Eastern.-Nikki

[Akaleikeike]

Yeah that's next to impossible for me given that's when I'm usually at work and can't make phone calls because of the noise level but thank you

[vzw_customer_support]

Your time is important to us. WHat options t do you see when you open Verizon Up Rewards? 

-AL