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Verizon wireless Billing system down again from my Verizon
bigb8
Member

Why is the site down so much lately?  I have been trying to manage my bill for the last week and on 3 occasions I have tried I get 502 errors and chat with agents and they say its down after I ask them for the status in infomanager.  This is ridicoulous that we pay a premium for service and you cant keep one of the most critical systems up to handle payments!   

Re: Verizon wireless Billing system down again from my Verizon
vzw_customer_support
Customer Support

Hello Bigb8,

 

We always want to ensure you have the access you need to our website to pay your bill. We offer many options to make a payment which can be found here: https://www.verizonwireless.com/support/how-to-pay-your-bill/ We aren't showing any outages when it comes to accessing our website. What specific link are you trying to access? What is the full message you are receiving? Are you doing this from a computer or phone?

 

ChristopherM_VZW

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Re: Verizon wireless Billing system down again from my Verizon
bigb8
Member

Please do not lie.  I chatted with a rep and a outage for garbage was reported in infomanager.   They finally got it back up but it's happening a lot.   

Re: Verizon wireless Billing system down again from my Verizon
jhb4
Member

website is saying: "502 Bad Gateway"

Re: Verizon wireless Billing system down again from my Verizon
vzw_customer_support
Customer Support

Hello, jhb4. Are you still having this issue? CourtneyM_VZW

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