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Verizon won't honor price offer

Verizon agent chatting with me offered me a plan for $85 for the two lines on my account.  This would include unlimited talk, text, and data.  All I had to do was sign up for auto-pay.  After doing this, I received an email showing my next bill, which was more than agreed to.  I spend over hours chatting with other agents and eventually spoke to a supervisor on the phone who also refused to honor the price offered to me.  After being a loyal customer for over 17 years, it's a shame Verizon treats people this way.