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View call history
CHROVE49
Member

I need to find a phone call that was placed last year, but I can't figure out how to find my call history. Past questions about this seem to be out of date with the last website restructure. How do I find my call history?

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Re: View call history
tikibar1
Sr. Leader
Sr. Leader

If you're logged into My Verizon as Account Owner/Manager, you have access to the past 18 months' worth of bills via My Verizon.  Your call logs should be on those bills.

How to view previous billing statements | Verizon Wireless

Re: View call history
vzw_customer_support
Customer Support

Hello, CHROVE49.

 

Our website is a convenient way to view call history. You can view your detailed bill statements (which include call history) for the past 18 months. On a computer, please visit https://www.verizonwireless.com/my-verizon/ to sign into your account. Next, hover over the 'My Billing' tab and click on view bill. Next to View or Save Printable Bill, there is a drop-down menu where you can choose the bill cycle and gather the call history from there.

 

GinaU_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: View call history
7428
Member
Spoiler
How do I get my call history 
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Re: View call history
vzw_customer_support
Customer Support

7428, we are here for your support. You will be able to view your usage history by following the steps provided from this link https://www.verizon.com/support/view-usage-on-your-bill/.   -Sylvia

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