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Voicemail (Verizon Wireless) - no date and time stated

I was listening to my voicemail and had several messages. I hit #1 and it just played the message.  I wanted to know when it was received first, but it just plays them.  So then i hit other keys and found out that #5 tells you when it was left.  Anyway when you hit 5, it says, "SENT"...and then tells you when.  Why does it say sent?  It should say "Received".  This is a call to my voicemail. 

Also, is there a way to play messages and have it quickly say date and time prior to playing them?  it just plays them and i have no idea when they came in.  Should say the date and time quickly prior to just playing them.

Re: Voicemail (Verizon Wireless) - no date and time stated
Customer Support

Hey, gmopro1. Thank you for reaching out to the Social Media team. Please, send us a Private Note so that we can assist with your concerns.