Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Waiving payments during shelter at home?
dc61
Member

I've had to close my business during shelter at home and many of my subscriptions have waived my billing for the next 2 months.  Has anyone had success getting Verizon to do so? I'm stuck in phone and chat heck loops trying to get through to them to find out. If it's not possible I plan on just cancelling my account and going with another lower cost provider like Consumer Cellular

0 Likes
Re: Waiving payments during shelter at home?
mama23dogs
Sr. Leader

If you look to the right on your screen you will see a blue box labeled COVID-19. Please read all the information you should find your answer there, or how to contact AT&T if you do not find your answer

0 Likes
Re: Waiving payments during shelter at home?
vzw_customer_support
Customer Support

We understand this is a difficult situation for everyone, and we assure you our goal is to help you in the best way possible, dc61. ur customers are always first in our minds, and we'll definitely monitor the situation and make changes as necessary. At this time we are not charging any late fees or will not be interrupting service through May 13, 2020. Do you need assistance with your account at this time?

 

RachelM_VZW

0 Likes