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Website update has removed nicknames for phones and nicknames in call and msg logs
cjordan2x
Member
‎06-17-2020 09:04 PM

A website update overnight has removed nicknames for phones when you go into Usage Overview and also nicknames that I had created for phone numbers, which could be seen in either the minutes or message log. It was working great. Why would you do an update that takes away features????

14 people had this problem.
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Correct Answer!
Re: Website update has removed nicknames for phones and nicknames in call and msg logs
Doug1991
Member
‎06-18-2020 04:36 AM

Also it took the details away. Like who it was from and time. 

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Correct Answer!
Re: Website update has removed nicknames for phones and nicknames in call and msg logs
1234564879798
Member
‎06-18-2020 10:26 AM

Agreed- Apparently we can only access the "nicknames" we have spent years entering in previous billing now.  I have no idea why they would remove this feature without any warning to us and now I am cross referencing work related minutes used trying to match up numbers now instead of just seeing the name. It has caused quite a hassle. We will have to now create a separate spreadsheet to cross reference. 

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