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What is "Content Charge"
Duplessis
Member

"Content Charge" I just saw this tacked onto my Veterans military discount. what is it?

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Re: What is "Content Charge"
Bobtail13
Member

It means you purchased content off google play because apparently Verizon, in their infinite wisdom, decided you having control over how you pay is not important. Now you just hit a button and its charged to your Verizon account instead of you putting in your CC information.  For example, you buy an app.  Amazon does the same exact thing, so if you accidentally a button you end up purchasing it.

Re: What is "Content Charge"
Meskill
Member

This is garbage. Verizon can't/won't fix it and can only tell me its something that I downloaded.  Thanks Verizon!

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Re: What is "Content Charge"
vzw_customer_support
Customer Support

We never want our customers feeling this way and are here to help regarding this Content Charge.  A private message has been sent to assist you further.

SeanC_VZW

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Re: What is "Content Charge"
foxxsmith
Member

How do I find out what a $3.99 content charge is for? Only paid apps I've installed are from Google Play and I paid those through my Google account. I need to figure out which phone line of the three on my account is being charged. 

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Re: What is "Content Charge"
vzw_customer_support
Customer Support

Knowing how to view your charges is key, and we are here to help! You can view all of this information through your My Verizon account either online or the app. Here is a link on where to go to see these details: https://www.verizonwireless.com/support/new-my-verizon-app-faqs/#view-bill. CourtneyM_VZW

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Re: What is "Content Charge"
JRCharles
Member

I am having the same issue. I realize that it comes from google play. I cancelled the subscription through google play but someone they charged me again through verizon but the amount shown on my bill is 150 dollars more than the app cost itself. Talking to verizon customer tech is only giving me the run around. They don't seem to know how to help me nor does it seem they are interested in helping me. 

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Re: What is "Content Charge"
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: What is "Content Charge"
vzw_customer_support
Customer Support

Avoiding unnecessary charges and having an understanding of our monthly char is important. Can you please tell me more about the charge you see and the description? Share details. We are here to help!

-Evelyn

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