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Where can I find my proof of purchase?
BasicBlack
Member

I need to know where to get a copy of the original documents when this plan/phone was created in March of 2016.  I am locked out of my with Apple and they will not reset without proof of purchase.  Can not get updates or access certain files since I locked out.  HELP

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Re: looking for purchase receipt online
vzw_customer_support
Customer Support

BasicBlack, it's imperative that we help you get your device back up and running. You can retrieve a copy of your purchase agreement online at My Verizon. Are you logged in as the Account Owner? Click http://vz.to/2dMD33p for the steps on how to retrieve that documentation.

 

 

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: looking for purchase receipt online
Ann154
MVP MVP
MVP

Can you access your MyVerizon account online from a computer?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: looking for purchase receipt online
vzw_customer_support
Customer Support

BasicBlack, it's imperative that we help you get your device back up and running. You can retrieve a copy of your purchase agreement online at My Verizon. Are you logged in as the Account Owner? Click http://vz.to/2dMD33p for the steps on how to retrieve that documentation.

 

 

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Where can I find my proof of purchase?
KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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