Where can I find my proof of purchase?

[BasicBlack]

I need to know where to get a copy of the original documents when this plan/phone was created in March of 2016.  I am locked out of my with Apple and they will not reset without proof of purchase.  Can not get updates or access certain files since I locked out.  HELP

[Ann154]

Can you access your MyVerizon account online from a computer?

[vzw_customer_support · Accepted solution]

BasicBlack, it's imperative that we help you get your device back up and running. You can retrieve a copy of your purchase agreement online at My Verizon. Are you logged in as the Account Owner? Click http://vz.to/2dMD33p for the steps on how to retrieve that documentation.

LasinaH_VZW

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[KH-Michael]

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