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I am trying to return my old phone for trade-in and I am unable to find where the return label is
Prettygirl1130, you've come to the right place for help. You can request more shipping materials. You'll need your submission ID and phone number you gave when you submitted your device trade-in request. The label should have came in your box with your new device. If your return-shipping label is nowhere to be found, you can print a new one from your order history within My Verizon.
Some helpful links: https://www.verizonwireless.com/support/trade-in-program-faqs/ under the section "What if I misplaced the shipping materials sent to me for trading in my device?"
TakendraW_VZW